Please don’t use this form to request mounting kits. The order forms for our mounting kits are linked here.

Please note that from December 21st to January 6th, it may take us a little longer to respond to your inquiry due to the Christmas and New Year holidays. Please also note that the shipping of spare parts or mounting-kits in this period can take a bit longer than usual as well. Thank you for your understanding!

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Please note that we feel obliged to respond to every customer inquiry in an appropriate time frame. However, it may occur that your mail server or email provider refuses our reply or accidentally moves it to the spam folder. We use a ticketing system that sends a confirmation receipt when we receive your inquiry. In case you don’t get a receipt within 15 minutes after sending your inquiry or if you don’t get a reply from our support team after 7 working days, please check your spam folders or contact us using a different mail account.