general FAQs (CPU coolers workstation & server)
How should I clean my Noctua cooler?
Dust: Fans and heatsinks inside computer cases tend to accumulate dust over longer periods of usage. In order to maintain maximum performance, please clean your fan and heatsink regularly. For cleaning, please first remove the fan from the heatsink and clean it using a duster, slightly moist tissue or canned air. Please be careful not to use too much force in order to prevent any damage to the fan. Please do not use a vacuum cleaner as this may apply excessive force to the fan and do not put the fan under running water as water residues inside the motor may lead to short circuits. Please also note that the fan is not designed to be taken apart by the user. Removing the impeller from the frame will break the sealing of the bearing and results in a loss of warranty. Before reinstalling the fan, clean the heatsink itself with a duster or vacuum cleaner. Do not use water
to clean the cooler. Finally put the fan back on and connect it to your motherboard fan header or fan controller.
Thermal paste residues: Whenever you take off the heatsink from the CPU, we recommend to clean the CPU as well as the base of the cooler before re-applying thermal paste and re-installing the cooler. You can either just wipe the base and the CPU clean with a dry, lint-free tissue or, for more thorough cleaning, use a lint-free tissue moistened with either a mild solution of washing-up liquid or isopropyl alcohol. Do not put the cooler or CPU under running water. Note that both the base of the heatsink and the CPU should be dry, free from residues of thermal compound and free from grease before re-applying thermal paste and re-installing the cooler.
You specify airflow in m³/h, how can I convert to CFM?
In accordance to the International System of Units (SI system), Noctua specifies volumetric flow rate (airflow) using the SI unit of cubic metres per hour (m³/h). The SI unit can easily be converted to cubic feet per minute (CFM): One m³/h is ~0.589 CFM and one CFM is ~1.699 m³/h. For convenient conversion, online tools such as www.convertunits.com can be used.
Can I register my Noctua product?
Striving for excellence in both product and service quality, we believe that warranty and support should not depend on the customers willingness to provide his data throughout a registration process. We therefore do not offer the possibility to register Noctua products and provide the same 6-year manufacturer’s warranty and the same excellent level of support for all products.
How much torque should be applied when tightening the screws of a Noctua CPU cooler?
All screws should be tightened gently until they stop without using excessive force. Please do not exceed the following values for maximum tightening torque:
|Screw type||Max. torque|
|NM-SSC1 screws for fixing the fastening brackets to the base of the heatsink||0.5 Nm|
|NM-ITS1 thumb screws for fixing Intel mounting bars||0.5 Nm|
|NM-ALS1 screws for fixing AMD mounting bars||0.6 Nm|
|Spring-loaded screws for fixing the heatsink to the mounting bars||0.6 Nm|
Can I upgrade my existing Noctua cooler to socket TR4 or SP3?
Unfortunately, it is not possible to upgrade existing Noctua heatsinks to support the AMD TR4 and SP3 sockets for Ryzen Threadripper (X399) and Epyc CPUs. TR4/SP3 CPUs have much bigger heatspreaders (as compared to e.g. LGA2066 or AM4 processors) and the contact surfaces of standard Noctua heatsinks would cover only about half of these heatspreaders, which would result in insufficient cooling performance. On top of that, the heatpipes of bigger cooler models like the NH-D15 or NH-D15S would completely block the RAM slots on many TR4/SP3 motherboards. For this reason, Noctua has introduced the new NH-U14S TR4-SP3, NH-U12S TR4-SP3 and NH-U9 TR4-SP3 cooler models that feature bigger contact surfaces and have been tailored to fit TR4 and SP3 systems. Please choose these models for AMD Ryzen Threadripper and Epyc systems.
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