FAQ
general FAQs (Fans)
I get a CPU fan error despite the fan is running!
How to install the fan using the Vibration-Compensators?
My fan doesn’t spin when I start up the PC - is it faulty?
My y-cable is missing a wire at one of the two connectors, is it faulty?
Can I disassemble my fan for cleaning (or other purposes, e.g. painting)?
Can I paint my Noctua fan in order to change its color?
What pin configuration do Noctua 12V fans use?
How can I find out the direction of airflow and sense of rotation?
How should I clean my Noctua fan?
What pin configuration do Noctua 5V fans use?
Can I run Noctua 3-pin fans on 4-pin PWM connectors and use my mainboard’s automatic fan controller?
Can I use Noctua fans on my fan controller?
Can I use Low-Noise Adaptors for industrialPPC fans?
What pin configuration do Noctua 24V fans use?
You specify airflow in m³/h, how can I convert to CFM?
My Noctua PWM fan runs at a much higher minimum speed than advertised, what is wrong?
My Noctua PWM fan starts to spin when the PC boots but then stops, what is wrong?
I'm experiencing fan speed issues with my motherboard from Supermicro, what can I do?
Can I run 4-pin PWM fans on 3-pin fan headers?
Can I register my Noctua product?
Which Noctua 140mm fans are optimised for airflow, which are optimised for static pressure?
How can I check if my 4-pin fan header supports PWM?
Which Noctua fan or CPU cooler should I buy? How to choose the right model?
Can Noctua fans be used to replace noisy stock fans in NAS devices?
Can I use Noctua fans in my system from Acer, Apple, Dell, HP, Lenovo or other major brands?
Are industrialPPC fans as quiet as other Noctua fans?
Some of my Noctua fans have slightly different colours, can you exchange them?
Can Noctua fans be used to replace noisy stock fans in switches, routers or other network devices?
Which is the best Noctua fan for 3D printing?
Where can I find the production batch code?
How much torque should be used for fan screws?
Which is the best fan for the NVIDIA Jetson Nano?
Which fans are compatible with the NA-SAVP3 anti-vibration pads?
Which fans are compatible with the NA-SAVP5 anti-vibration pads?
Which fans are compatible with the NA-SAVP6 anti-vibration pads?
I get a CPU fan error despite the fan is running!
How to install the fan using the Vibration-Compensators?
My fan doesn’t spin when I start up the PC - is it faulty?
My y-cable is missing a wire at one of the two connectors, is it faulty?
Can I disassemble my fan for cleaning (or other purposes, e.g. painting)?
It is thus recommended to clean your fans using a duster, slightly moist tissue or canned air. Please be careful not to use too much force in order to prevent any damage to the fan. Please don’t use a vacuum cleaner as this may apply excessive force to the fan.
Can I paint my Noctua fan in order to change its color?
What pin configuration do Noctua 12V fans use?
How can I find out the direction of airflow and sense of rotation?
How should I clean my Noctua fan?
In order to ensure flawless operation over many years of usage, Noctua’s premium grade SSO bearings are fully sealed to prevent the entering of fine dust particles. Please note that the fan is not designed to be taken apart by the user. Removing the impeller from the frame will break the sealing of the bearing and results in a loss of warranty.
What pin configuration do Noctua 5V fans use?
Can I run Noctua 3-pin fans on 4-pin PWM connectors and use my mainboard’s automatic fan controller?
Can I use Noctua fans on my fan controller?
Can I use Low-Noise Adaptors for industrialPPC fans?
What pin configuration do Noctua 24V fans use?
You specify airflow in m³/h, how can I convert to CFM?
My Noctua PWM fan runs at a much higher minimum speed than advertised, what is wrong?
- Many mainboards do not go below 40%, 50% or even 60% PWM duty cycle on case fan headers. Please refer to your mainboard manual to verify whether the fan header actually goes down to 20% duty cycle. If that's not the case, in some cases you can use the fan speed control software supplied with your mainboard to overcome these limitations and reduce the fan speed even further. However, 3rd party tools like SpeedFan offer greater flexibility and better options to work around the limitations imposed by the mainboard vendors.
- Some mainboards feature 4-pin fan headers that actually don‘t use a PWM signal on Pin 4 to control the fan speed but rather reduce the voltage on Pin 2 (like a standard 3-pin fan header). As the fan speed at minimum voltage is usually higher than the speed at 20% PWM duty cycle, the fan can not reach as low minimum speeds under voltage control as under PWM control. Please refer to your mainboard manual to check whether or not your mainboard has 4-pin fan headers that control the fan speed by reducing voltage on Pin 2 rather than by changing the PWM duty cycle on Pin 4:
Note that mainboard manufacturers use different terms to indicate that Pin 4 is not being used for PWM control (e.g. “+5V”, “VCC” or “NC”), but if one of these terms is used, you can be sure that the fan header does not support PWM. If Pin 4 is described as “Speed Control” or “PWM” or the like, you can be sure that the fan header supports PWM.
Unfortunately, the description of Pin 2 is not always a clear indication as some manufacturers use terms such as “Fan PWR” or “Power” for both types of fan headers. However, if Pin 2 is described as “Speed Control”, you can also be sure that the fan header does not support PWM based speed control. If Pin 2 is described as “+12V”, this is a clear indication that the fan header supports PWM.
Please also note that in some cases, the descriptions of the pin layouts in the mainboard manuals may not be correct and some models actually allow you to switch the fan headers from voltage control mode to PWM control mode in the BIOS even though the pin descriptions do not indicate PWM support. We thus recommend to look for these options in the BIOS before taking other measures. In case of doubt, please contact your mainboard manufacturer.
If your mainboard features other 4-pin fan headers that use PWM for speed control, you can run multiple fans from these headers using Y-split cables. Make sure not to exceed the specified maximum power draw of the fan headers (usually 10-12W) though.
My Noctua PWM fan starts to spin when the PC boots but then stops, what is wrong?
Note that mainboard manufacturers use different terms to indicate that Pin 4 is not being used for PWM control (e.g. “+5V”, “VCC” or “NC”), but if one of these terms is used, you can be sure that the fan header does not support PWM. If Pin 4 is described as “Speed Control” or “PWM” or the like, you can be sure that the fan header supports PWM.
Unfortunately, the description of Pin 2 is not always a clear indication as some manufacturers use terms such as “Fan PWR” or “Power” for both types of fan headers. However, if Pin 2 is described as “Speed Control”, you can also be sure that the fan header does not support PWM based speed control. If Pin 2 is described as “+12V”, this is a clear indication that the fan header supports PWM.
Please also note that in some cases, the descriptions of the pin layouts in the mainboard manuals may not be correct and some models actually allow you to switch the fan headers from voltage control mode to PWM control mode in the BIOS even though the pin descriptions do not indicate PWM support. We thus recommend to look for these options in the BIOS before taking other measures. In case of doubt, please contact your mainboard manufacturer.
To resolve the issue, you can:
Choose a higher fan speed profile in the BIOS (e.g. „normal“ instead of „silent“, etc.) or deactivate automatic fan speed control and use a Low-Noise Adaptor instead.
Use the mainboard‘s fan speed control software or 3rd party tools like Speedfan to regulate the fan speed. Unlike BIOS based fan speed control, the supplied software usually checks whether the fan has stopped and increases voltage accordingly or at least offer more options to set up the fan properly.
If your mainboard features other 4-pin fan headers that use PWM for speed control, you can run multiple fans from these headers using Y-split cables. Make sure not to exceed the specified maximum power draw of the fan headers (usually 10-12W) though.
I'm experiencing fan speed issues with my motherboard from Supermicro, what can I do?
The BIOS of many motherboard models from Supermicro expects a certain minimum fan speed (usually 600 or 700rpm), which is higher than the minimum fan speed that can be achieved with Noctua's PWM fan models. The BIOS may interpret the low minimum RPM of Noctua fans as a fan error and thus try to run the fan at 100% for a short period before going back to automatic control. This can result in oscillating fan speeds and fan speed warnings in the BIOS or the fan management console.
Unfortunately there is usually no option to set a lower minimum value in the BIOS that would suit the low minimum speed of Noctua PWM fans. The issue can thus only be resolved by either disabling automatic fan speed control in BIOS, which will cause the fans to run at a constant speed, by using 3rd party tools like IPMItool or IPMIutil, or by requesting a modified BIOS file from Supermicro, which takes the minimum fan speed of Noctua fans into account (charges might apply). Please note that any modifications performed with 3rd party tools are done at your own risk and that Noctua can not be held responsible for any possible issues.
Can I run 4-pin PWM fans on 3-pin fan headers?
Yes! PWM fans come with a 4-pin connectors for fully automatic speed control via your mainboard’s 4-pin PWM fan headers. Please note that 4-pin fans can also be connected to your mainboard’s 3-pin fan headers though. When connected to 3-pin fan headers, the fan will run at full speed (unless the mainboard supports voltage based speed control).
Can I register my Noctua product?
Which Noctua 140mm fans are optimised for airflow, which are optimised for static pressure?
How can I check if my 4-pin fan header supports PWM?
Note that mainboard manufacturers use different terms to indicate that Pin 4 is not being used for PWM control (e.g. “+5V”, “VCC” or “NC”), but if one of these terms is used, you can be sure that the fan header does not support PWM. If Pin 4 is described as “Speed Control” or “PWM” or the like, you can be sure that the fan header supports PWM.
Unfortunately, the description of Pin 2 is not always a clear indication as some manufacturers use terms such as “Fan PWR” or “Power” for both types of fan headers. However, if Pin 2 is described as “Speed Control”, you can also be sure that the fan header does not support PWM based speed control. If Pin 2 is described as “+12V”, this is a clear indication that the fan header supports PWM.
Please also note that in some cases, the descriptions of the pin layouts in the mainboard manuals may not be correct and some models actually allow you to switch the fan headers from voltage control mode to PWM control mode in the BIOS even though the pin descriptions do not indicate PWM support. We thus recommend to look for these options in the BIOS before taking other measures. In case of doubt, please contact your mainboard manufacturer.
If your mainboard features other 4-pin fan headers that use PWM for speed control, you can run multiple fans from these headers using Y-split cables. Make sure not to exceed the specified maximum power draw of the fan headers (usually 10-12W) though.
Which Noctua fan or CPU cooler should I buy? How to choose the right model?
Can Noctua fans be used to replace noisy stock fans in NAS devices?
Noctua fans such as the 40, 60, 80, 92 or 120mm NF-A series models are ideal for replacing noisy stock fans in NAS devices in order to make them quieter and thousands of users have managed to significantly reduce the noise levels of their NAS units this way. However, while it is easy and straightforward to replace the fans in some cases, it can be very difficult in others, so Noctua strongly recommends that users carefully research if it is possible to easily replace the fan(s) of their NAS device before purchasing a Noctua fan for this purpose. Some of the common issues that can occur when replacing NAS fans are:
- Different pin assignment: Whereas Noctua fans use the standardised pin assignment for PC fans (see this FAQ for details), some NAS units use different assignments. For example, some devices have the power and GND or rpm and PWM pins swapped. Therefore please carefully verify that your NAS device uses the same pin assignment as standard fans. Experienced users may also change the pin assignment by cutting and resoldering the fan cables, but please note that this will void your Noctua manufacturer’s warranty.
- Different pin functions: Noctua fans use the standardised pin functions for PC fans (see this FAQ for details); however, some NAS units use fans where certain pins serve a different function. For example, some devices use the RPM pin for “power good” signals. Therefore please carefully verify that your NAS device uses the same pin functions.
- Firmware speed control: Some NAS devices demand a certain maximum or minimum fan speed. If the new fan doesn’t have the same or similar maximum or minimum speed, the device may display errors or even shut down.
- Different starting voltage: Most NAS devices use voltage-based speed control. If the new fan has a higher starting voltage than the original fan, it may not start up right away. This may lead the NAS device to display errors or even shut down because it suspects a fan failure.
- Different power draw: Some NAS devices monitor the fan’s power draw. If the new fan has a lower power consumption than the stock fan, the device might display errors or even shut down.
Please note that most NAS manufacturers don’t provide detailed documentation regarding fan compatibility and control, so users who want to replace the fans of their devices usually have to rely on “How to” guides, blog and forum posts or video tutorials. For example, there are excellent video tutorials available for changing the fans in popular Synology NAS models (DS416j, DS1515+ and DS1812+ in English, DS416/DS415/DS916/DS216/DS214 and DS1515+ in German). Please also note that fan compatibility and control can vary from model to model and even from revision to revision even if the devices stem from the same manufacturer. As a result, it is important to make sure that the information or guidelines you rely on when replacing your NAS fan are applicable to your specific model as well as your specific hardware and firmware revision.
Due to the possible issues listed above, Noctua recommends that only experienced users attempt to replace their NAS fans. Please note that since there are so many different NAS models and most of them lack documentation for aspects such as fan compatibility and control, Noctua customer support cannot assist you with compatibility issues when replacing NAS fans. Please contact your NAS manufacturer for any questions regarding aspects such as the device’s pin alignment or fan monitoring and control.
Can I use Noctua fans in my system from Acer, Apple, Dell, HP, Lenovo or other major brands?
Are industrialPPC fans as quiet as other Noctua fans?
Some of my Noctua fans have slightly different colours, can you exchange them?
Can Noctua fans be used to replace noisy stock fans in switches, routers or other network devices?
Noctua fans such as the 40, 60, 80 or 92mm NF-A series models are ideal for replacing noisy stock fans in switches, routers and other network devices in order to make them quieter and thousands of users have managed to significantly reduce the noise levels of their units this way. However, while it is easy and straightforward to replace the fans in some cases, it can be very difficult in others, so Noctua strongly recommends that users carefully research if it is possible to easily replace the fan(s) of their network device before purchasing a Noctua fan for this purpose. Some of the common issues that can occur when replacing pre-installed fans are:
- Different pin assignment: Whereas Noctua fans use the standardised pin assignment for PC fans (see this FAQ for details), some network devices use different assignments. For example, some devices have the power and GND or rpm and PWM pins swapped. Therefore please carefully verify that your device uses the same pin assignment as standard fans. Experienced users may also change the pin assignment by cutting and resoldering the fan cables, but please note that this will void your Noctua manufacturer’s warranty.
- Different pin functions: Noctua fans use the standardised pin functions for PC fans (see this FAQ for details); however, some network devices use fans where certain pins serve a different function. For example, some devices use the RPM pin for “power good” signals. Therefore please carefully verify that your device uses the same pin functions.
- Firmware speed control: Some network devices demand a certain maximum or minimum fan speed. If the new fan doesn’t have the same or similar maximum or minimum speed, the device may display errors or even shut down.
- Different starting voltage: Most network devices use voltage-based speed control. If the new fan has a higher starting voltage than the original fan, it may not start up right away. This may lead the device to display errors or even shut down because it suspects a fan failure.
- Different power draw: Some network devices monitor the fan’s power draw. If the new fan has a lower power consumption than the stock fan, the device might display errors or even shut down.
Please note that most network device manufacturers don’t provide detailed documentation regarding fan compatibility and control, so users who want to replace the fans of their devices usually have to rely on “How to” guides, blog and forum posts or video tutorials. Please also note that fan compatibility and control can vary from model to model and even from revision to revision even if the devices stem from the same manufacturer. As a result, it is important to make sure that the information or guidelines you rely on when replacing your fans are applicable to your specific model as well as your specific hardware and firmware revision.
Due to the possible issues listed above, Noctua recommends that only experienced users attempt to replace their pre-installed fans in network devices. Please note that since there are so many different devices and most of them lack documentation for aspects such as fan compatibility and control, Noctua customer support cannot assist you with compatibility issues when replacing pre-installed fans. Please contact your network device manufacturer for any questions regarding aspects such as the device’s pin alignment or fan monitoring and control.
Which is the best Noctua fan for 3D printing?
Noctua’s premium quality quiet fans are widely popular in 3D printing. They are ideal both for providing extra cooling to the printed part and for replacing noisy or broken stock fans. Many Noctua fans are available in 5V and 5V PWM versions that are particularly easy to integrate into 5V based 3D printing environments. 24V versions are available in 120 and 140mm size in the industrialPPC range.
Where can I find the production batch code?
How much torque should be used for fan screws?
Where can I find a technical documentation and specifications of the PWM speed control system of Noctua’s fans?
Which is the best fan for the NVIDIA Jetson Nano?
Both models support PWM based speed control and can be connected directly to the 4-pin PWM fan header on the Jetson Nano Developer Kit, no adaptors are required. As the Jetson Nano provides 5V, please make sure to purchase the 5V PWM versions of the fans. The regular 12V PWM versions will not work. For a tutorial on how to set up PWM based fan control, please see this thread.
The mounting holes of the NF-A4x20 5V PWM and NF-A4x10 5V PWM align with the holes in the heatsink of the NVIDIA Jetson Nano Developer Kit. Please note that the holes of the heatsink are 2.5mm diameter and not threaded, so you can either use self-tapping M3 screws or regular M2 or M2.5 screws with nuts for mounting the fan to the heatsink. As it is not easy to hold the nuts in place, we recommend using self-tapping M3 screws, but please note that there can be aluminium shavings from tapping the thread, so make sure to clean off all shavings from the motherboard using canned air or a vacuum cleaner in order to avoid short-circuits. We recommend 15mm long screws for installing the NF-A4x10 and 25mm long screws for installing the NF-A4x20.
Which fans are compatible with the NA-SAVP3 anti-vibration pads?
NF-A15 PWM
NF-A15 HS-PWM chromax.black.swap
NF-A15 HS-PWM chromax.black (included with NH-D15 chromax.black)
Please note that the NA-AVP3 pads cannot be used with other fans and are not compatible with third-party fans.
Which fans are compatible with the NA-SAVP5 anti-vibration pads?
NF-A9 PWM
NF-A9 PWM chromax.black swap
NF-A9 FLX
NF-A9 5V PWM
NF-A9 5V
NF-A8 PWM
NF-A8 PWM chromax.black swap
NF-A8 FLX
NF-A8 ULN
NF-A8 5V PWM
NF-A8 5V
Please note that the NA-AVP5 pads cannot be used with other fans and are not compatible with third-party fans.
Which fans are compatible with the NA-SAVP6 anti-vibration pads?
NF-A20 PWM
NF-A20 PWM chromax.black swap
NF-A20 FLX
NF-A20 5V PWM
NF-A20 5V
Please note that the NA-AVP6 pads cannot be used with other fans and are not compatible with third-party fans.
Which hoodie size is right for me?
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